Overview
Sign Made Easy remains steadfast in its commitment to continuous enhancement, driving forward digital document signing within Salesforce. In the latest update, version 1.7.0, we introduce refinements such as the Configuration of Button Creation, a prominent support link, and the complete transaction business unit to boost workflow efficiency.
Additionally, resolved various bug occurrences that have previously hindered optimal performance. We have remedied issues ranging from organizational configuration anomalies to email template inconsistencies, ensuring a smoother, more reliable user experience.
Here is a summary of what has recently been updated
Major Feature Updates
Button Creation Configuration
Streamlining the process of adding buttons, simply specifying the button label and object name. This automated integration enhances user convenience and expedites workflow efficiency
For a better understanding, please refer to the screenshot below:
Contact Support Integration
In our ongoing commitment to exceptional customer service, we’ve introduced a “Contact Support” link prominently positioned at the top of the user interface. This feature enables clients to seamlessly report issues via a modal interface, facilitating direct communication with our dedicated Sign Made Easy support team. By providing a direct avenue for feedback and assistance, we aim to enhance user satisfaction and resolve issues promptly.
For a better understanding, please refer to the screenshot below:
Enhancement
Transaction Completion Enhancements (Business Unit)
For a better understanding, please refer to the screenshot below:
Bug Fixes
InPersonSigner Redirect Process through URL
If the URL includes details of an InPersonSigner recipient, such as document and recipient details, the page will now automatically redirect to the Facilitator process page. This simplifies the process by eliminating the need to fill in the details again.
Org Configuration (Connecting Org)
Known Issue
Previously, clicking on “Configure SME” resulted in a successful organization connection, but upon clicking “Check Status,” an erroneous Org connection tick appeared.
Resolved
With improved functionality, clicking on “Configure SME” directly facilitates a successful SME connection with Salesforce, simplifying the process and boosting user experience.
For a better understanding, please refer to the screenshot below:
Email Template (Reassign) Subject
Known Issue
In instances of transaction reassignment, recipients received notifications displaying “successfully reassigned,” particularly in cases of canceled transactions.
Resolved
Following the fix, the functionality now operates as intended, ensuring accurate notification delivery without inaccuracies or discrepancies.
For a better understanding, please refer to the screenshot below:
Send on Behalf (Business Unit)
Known Issue
In previous versions, when utilizing the “Send on Behalf” functionality within Salesforce, only document send messages were displayed on the screen. This limited visibility hindered users’ ability to leverage the feature’s capabilities for comprehensive communication fully.
Resolved
Following resolution, the functionality now operates seamlessly.
For a better understanding, please refer to the screenshot below:
Visibility of emails within the Business Unit
Known Issue
Previously, when the Business Unit sent on behalf, three options were available: Transaction sent, viewed, and complete. If two recipients were added with the signer role and signing order set to true, only the “Transaction sent and complete” email was visible, not the “Transaction viewed” email.
Resolved
This issue has been fixed, and now all functionalities work correctly.
These bug fixes underscore our unwavering commitment to delivering a seamless and reliable user experience, addressing identified issues promptly and effectively to optimize platform performance.
Product Enhancements
Through diligent bug resolution and effective enhancements, Sign Made Easy fortifies its commitment to delivering a streamlined and dependable user experience, enhancing satisfaction and instilling trust in the platform’s capabilities.
As organizations embrace digital transformation, Sign Made Easy emerges as a reliable partner, empowering businesses to navigate the complexities of modern document workflows with ease and confidence.
